We welcome the opportunity to educate
you about hearing healthcare!
Choosing a hearing professional is one of the most important decisions a hearing-impaired person can make.
Since a hearing aid cannot be prescribed like eye glasses, proper hearing aid recommendation and fitting is highly dependent on the judgment and skill of the professional selecting the instrument.
We test your hearing, select and dispense the hearing instrument best to meet your needs, in addition to providing support, counseling and service of the hearing system. We are concerned about the person and make hearing solution recommendations to fit your lifestyle and personal needs.
Suzette Pace, Au.D.
Doctor of Audiology
Owner
Suzette received her doctorate degree from PCO School of Audiology, in 2006. She received her master’s degree in Audiology from Syracuse University in 1997. She has worked as a clinical Audiologist since 1999 and is a New York State licensed audiologist and hearing aid dispenser. Dr. Pace provides hearing evaluations for all ages and will assist you with your hearing needs.
Amanda Levy, Au.D
Doctor of Audiology
Dr. Levy grew up in a family with hearing loss, and became inspired to go into the audiology field as she is aware of the impact that hearing loss can have on communication and overall quality of life. She earned her Doctor of Audiology degree from Bloomsburg University of Pennsylvania in 2020. She received her bachelor’s degree in Communication Disorders & Sciences from SUNY New Paltz in 2016. She is originally from Long Island, NY but now lives in the Binghamton area. She is excited to be part of the team at Southern Tier Audiology and help you with your hearing needs.
Amanda VanFossen
NYS Licensed Hearing Aid Dispenser
Amanda is a NYS licensed hearing aid specialist. She is a graduate of SUNY Broome with an Associate’s Degree in Individual Studies. Amanda has specialized expertise in hearing assessments as well as fitting and fine-tuning hearing instruments to a variety of hearing losses. Amanda has developed a passion for the hearing impaired and helping patients rehabilitate their hearing health.
Colleen Boudreau
Patient Care Coordinator & Billing
Colleen has been a valuable employee at Southern Tier Audiology Associates since 1998. Her administrative responsibilities include reception, scheduling, billing, inventory, etc. She is our resident expert when it comes to navigating through the maze of insurance benefits. She has also been trained in general hearing aid care and maintenance. She is routinely called upon to inspect, troubleshoot and provide in-office hearing aid repair when appropriate. Colleen grew up in Elmira and resides in Pine City with her husband, Jay.
Maddie Crowley
Patient Care Coordinator
Maddie began with Southern Tier Audiology in 2021. She studied at Corning Community College where she earned her degree in Social Sciences and Humanities. She also lends a helping hand to our Vestal location, Tri-City Hearing. She joined the team because of her passion to help others have the best hearing health care experience possible. Hearing loss has impacted her life personally, so she understands the importance of hearing health and the impact is has on our daily lives. As Patient Care Coordinator, Maddie will help walk you through the process towards better hearing, including setting up an appointment, understanding payment options and insurance, and answering any other questions you may have.
Leigh Seaward
Billing Specialist
Leigh joined Cortland Hearing Aids in 2015 as Patient Care Coordinator. Today, she serves as billing specialist, assisting both our patients and staff in understanding and utilizing the ever-growing field of insurance benefits. She oversees the tasks of detailed medical billing, insurance, and accounts receivable work, making sure that all claims are processed promptly and correctly.
Erika Eaton
Office Manager
Erika joined Cortland Hearing Aids in 2018. She received her master’s degree from SUNY Cortland in 2016 in English. Erika will help walk you through the process towards better hearing, including setting up an appointment, understanding payment options and insurance, and answering any other questions you may have. As Office Manager, she also handles office tasks and works with all three offices to help lead Cortland Hearing Aids in better promoting hearing health and wellness throughout the community.
Cliff Carey
Director of Operations
Cliff joined the team in March 2021 following 12 years in hearing care business development. He has pursued roles in healthcare leadership since 2009 and has worked in business strategy and team development since 2003. Cliff loves hiking in the Adirondacks with his wife, Rebecca, and their dog, Diesel.
