Colleen has been a valuable employee at Southern Tier Audiology Associates since 1998. Her administrative responsibilities include reception, scheduling, billing, inventory, etc. She is our resident expert when it comes to navigating through the maze of insurance benefits. She has also been trained in general hearing aid care and maintenance. She is routinely called upon to inspect, troubleshoot and provide in-office hearing aid repair when appropriate. Colleen grew up in Elmira and resides in Pine City with her husband, Jay.